Health Insurers With the Highest Prior Authorization Denial Rates

Under CMS Rule CMS-0057-F, every health insurer offering Medicare Advantage, Medicaid managed care, or ACA marketplace coverage must publicly disclose how often it denies prior authorization requests. This ranking shows the 25 plans with the highest denial rates from the first round of mandated disclosures, covering calendar year 2025 activity reported by March 31, 2026.

A high denial rate means a larger share of care requests — submitted by a patient's doctor — were initially rejected. The appeal overturn column shows what percentage of denials were reversed on appeal, a signal of how often the initial denial was wrong.

#Plan / OrganizationStateTypeDenial RateTotal RequestsAppeal Overturn
1MedStar Family Choice District of Columbia
MedStar Health
DCMedicaid MCO45.0%30,55714.0%
2MVP Health Plan Medicaid Managed Care
MVP Health Care
NYMedicaid MCO42.2%3,663
3UnitedHealthcare Community Plan TX MMP
UnitedHealth Group
TXMedicaid MCO40.4%240
4Oklahoma OHCA Medicaid FFS (CY 2025)
Oklahoma Health Care Authority
OKMedicaid FFS37.7%549,895
5Blue Cross Complete of Michigan
Blue Cross Blue Shield of Michigan
MIMedicaid MCO34.9%243,159
6MVP Health Plan HARP
MVP Health Care
NYMedicaid MCO33.7%344
7UnitedHealthcare Community Plan MA Senior Care Options
UnitedHealth Group
MAMedicaid MCO33.3%84
8Ambetter from Superior HealthPlan TX QHP (Issuer 29418)
Centene Corporation
TXExchange Plans32.9%218,06261.9%
9Ambetter from Superior HealthPlan TX QHP (Issuer 87226)
Centene Corporation
TXExchange Plans32.5%89,66660.1%
10Ambetter Health (Iowa Total Care)
Centene Corporation
IAExchange Plans31.1%3,17350.5%
11Cigna Health Management, Inc. - Indiana
The Cigna Group
INExchange Plans30.3%7,96360.3%
12Ambetter of Oklahoma
Centene Corporation
OKExchange Plans30.1%38,28229.9%
13DHCS Medi-Cal Dental Fee-for-Service
California Department of Health Care Services
CAMedicaid FFS29.5%3,138,78866.8%
14Excellus BCBS Medicare DSNP HMO (H7524)
Excellus BlueCross BlueShield
NYMedicare Advantage29.3%2,32722.2%
15Ambetter of Alabama
Centene Corporation
ALExchange Plans28.5%38,71129.2%
16Ambetter from Buckeye Health Plan
Centene Corporation
OHExchange Plans28.4%52,99156.9%
17UnitedHealthcare QHP MO (ACA Marketplace)
UnitedHealth Group
MOExchange Plans28.3%5,301
18Healthfirst Child Health Plus
Healthfirst
NYCHIP28.3%28,4873.1%
19Independent Health Medicaid/Essential/CHP
Independent Health
NYMedicaid MCO28.2%36,266
20DHCS Medi-Cal Fee-for-Service Medical and Behavioral Health
California Department of Health Care Services
CAMedicaid FFS28.0%78,98713.9%
21Ambetter Health of Delaware
Centene Corporation
DEExchange Plans27.7%2,94631.4%
22Fidelis Care MLTC
Centene Corporation
NYMedicaid MCO27.5%44,46928.9%
23DHCS California Children's Services
California Department of Health Care Services
CAMedicaid FFS27.0%755,8506.7%
24Cigna Healthcare IFP FFE
The Cigna Group
COExchange Plans27.0%16.0%
25Fidelis Care Medicaid
Centene Corporation
NYMedicaid MCO26.6%1,060,25828.8%

Showing top 25 of 564 plans with standard denial rate data. Plans without a published denial percentage are excluded. Some plans report percentages only, without raw request counts (shown as —). Rankings reflect insurer-reported figures as disclosed under CMS Rule CMS-0057-F.